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~subject:"Consumer behaviour"
~person:"Lee, Sung-Min"
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Consumer behaviour
Customer satisfaction
1
Dienstleistungsqualität
1
Formula One (F-1) racing events
1
Importance analysis
1
Konsumentenverhalten
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Kundenzufriedenheit
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Motorsport
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Perception
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Performance-Messung
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Quality management
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Qualitätsmanagement
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SERVQUAL
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Service quality
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Spectator perception
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Sport consumption behaviour
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Lee, Sung-Min
Berkowitz, Jason P.
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Chung, Kyu-soo
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Depken, Craig A.
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Lucas, Christian
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Ryu, Dong Soo
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Wilson, Dennis P.
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Lee, Seunghwan
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International journal of sports marketing & sponsorship
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ECONIS (ZBW)
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Spectator perception of service quality attributes associated with Shanghai Formula One : importance and performance analysis approach
Kim, Suk-kyu
;
Yim, Brian H.
;
Byon, Kevin K.
;
Yu, Jea-Gu
; …
- In:
International journal of sports marketing & sponsorship
17
(
2016
)
2
,
pp. 153-171
Persistent link: https://www.econbiz.de/10011578729
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