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Search: subject_exact:"Switching barriers"
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Switching behaviour
14
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14
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7
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6
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6
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6
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switching barriers
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Le Nguyen Hau
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The service industries journal
Journal of banking & finance
Working paper / National Bureau of Economic Research, Inc.
17
Journal of business research : JBR
14
NBER working paper series
14
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13
Discussion paper / Centre for Economic Policy Research
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International journal of industrial organization
11
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International journal of the economics of business
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Journal of marketing research : JMR
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Managing service quality : MSQ ; an international journal
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The journal of business & industrial marketing
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American economic journal : a journal of the American Economic Association
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of business information systems : IJBIS
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ECONIS (ZBW)
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1
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
2
Informational switching costs, bank competition, and the cost of finance
Ornelas, José Renato Haas
;
Silva, Marcos Soares da
; …
- In:
Journal of banking & finance
138
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013461869
Saved in:
3
Corporate customer concentration and stock price crash risk
Ma, Xiaofang
;
Wang, Wenming
;
Wu, Jiangang
;
Zhang, Wenlan
- In:
Journal of banking & finance
119
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012521190
Saved in:
4
Till mortgage do us part : mortgage switching costs and household's bank switching
Brunetti, M.
;
Ciciretti, R.
;
Štavljanin-Đorđević, …
- In:
Journal of banking & finance
119
(
2020
),
pp. 1-18
Persistent link: https://www.econbiz.de/10012521197
Saved in:
5
An integrative framework for customer switching behavior
Mosavi, Seyed Mohammad
;
Sangari, Mohamad Sadegh
; …
- In:
The service industries journal
38
(
2018
)
15/16
,
pp. 1067-1094
Persistent link: https://www.econbiz.de/10011977442
Saved in:
6
Key account relationship management : the moderating effects of relationship duration and transaction volume
Yeh, Jian He
;
Wang, Stephen W.
;
Hsu, Maxwell K.
; …
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 379-401
Persistent link: https://www.econbiz.de/10011880814
Saved in:
7
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
8
Cross-selling, switching costs and imperfect competition in British banks
Zhao, Tianshu
;
Matthews, Kent
;
Murinde, Victor
- In:
Journal of banking & finance
37
(
2013
)
12
,
pp. 5452-5462
Persistent link: https://www.econbiz.de/10010343676
Saved in:
9
From disconfirmation to switching : an empirical investigation of switching intentions after service failure and recovery
Chih, Wen-hai
;
Wang, Kai-yu
;
Hsu, Li-chun
;
Cheng, I-shin
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10009553148
Saved in:
10
What consumers say and do : planned and actual amounts bought in relation to brand benefits
Porto, Rafael Barreiros
;
Oliveira-Castro, Jorge Mendes de
; …
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2565-2576
Persistent link: https://www.econbiz.de/10009413572
Saved in:
11
Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria
;
Gil Saura, Irene
;
Berenguer …
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1837-1852
Persistent link: https://www.econbiz.de/10008760013
Saved in:
12
Relationship exit in different legal environments : a cross-cultural analysis
Camarero, Carmen
;
Antón, Carmen
;
Carrero, Mirtha
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1457-1478
Persistent link: https://www.econbiz.de/10008661626
Saved in:
13
Investigating antecedents of consumers' recommend intentions and the moderating effect of switching barriers
Wang, Chung-yu
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1231-1241
Persistent link: https://www.econbiz.de/10003914865
Saved in:
14
Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi
;
Wu, Li-wei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
Saved in:
15
The moderating role of switching barriers on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Wang, Ling-huei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1105-1123
Persistent link: https://www.econbiz.de/10003990493
Saved in:
16
Switching costs and relationship profits in bank lending
Vesala, Timo
- In:
Journal of banking & finance
31
(
2007
)
2
,
pp. 477-493
Persistent link: https://www.econbiz.de/10003421293
Saved in:
17
Switching costs and adverse selection in the market for credit cards : new evidence
Calem, Paul Seth
;
Gordy, Michael B.
;
Mester, Loretta J.
- In:
Journal of banking & finance
30
(
2006
)
6
,
pp. 1653-1685
Persistent link: https://www.econbiz.de/10003328722
Saved in:
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