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~subject:"Consumer behaviour"
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Consumer behaviour
Switching behaviour
8
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8
Beziehungsmarketing
6
Customer satisfaction
6
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6
Kundenzufriedenheit
6
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switching barriers
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customer loyalty
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Le Nguyen Hau
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Oliveira-Castro, Jorge Mendes de
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Pham Ngoc Thuy
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Porto, Rafael Barreiros
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Seco-Ferreira, Diogo Conque
1
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1
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The service industries journal
Information economics and policy : IEP
8
Journal of retailing and consumer services
7
Journal of business research : JBR
6
International journal of industrial organization
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
CESifo working papers
4
Journal of marketing research : JMR
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Managing service quality : MSQ ; an international journal
4
The journal of services marketing
4
Bank of England Working Paper
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Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
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Gabler Edition Wissenschaft
3
International journal of business information systems : IJBIS
3
International journal of hospitality management
3
Inventi impact: retailing & consumer services
3
Journal of consumer behaviour : an international research review
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of industry, competition and trade
3
Journal of retailing
3
Journal of service management
3
Marketing letters : a journal of research in marketing
3
Marketing science
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Working paper / National Bureau of Economic Research, Inc.
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Asia Pacific journal of marketing and logistics
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DICE discussion paper
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Economics letters
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Essays in industrial organization and asset allocation
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European Sport management quarterly : ESMQ
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Global business review
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Information systems research : ISR
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International journal of bank marketing
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1
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
2
An integrative framework for customer switching behavior
Mosavi, Seyed Mohammad
;
Sangari, Mohamad Sadegh
; …
- In:
The service industries journal
38
(
2018
)
15/16
,
pp. 1067-1094
Persistent link: https://www.econbiz.de/10011977442
Saved in:
3
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
4
What consumers say and do : planned and actual amounts bought in relation to brand benefits
Porto, Rafael Barreiros
;
Oliveira-Castro, Jorge Mendes de
; …
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2565-2576
Persistent link: https://www.econbiz.de/10009413572
Saved in:
5
Investigating antecedents of consumers' recommend intentions and the moderating effect of switching barriers
Wang, Chung-yu
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1231-1241
Persistent link: https://www.econbiz.de/10003914865
Saved in:
6
Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi
;
Wu, Li-wei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
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