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~isPartOf:"The service industries journal"
~subject:"Cross-cultural management"
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Cross-cultural management
Switching behaviour
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Beziehungsmarketing
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Consumer behaviour
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Customer satisfaction
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switching barriers
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customer loyalty
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Automobile insurance
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Bank
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Betriebliche Wertschöpfung
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Complaint management
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Antón, Carmen
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Camarero, Carmen
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Carrero, Mirtha
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The service industries journal
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Relationship exit in different legal environments : a cross-cultural analysis
Camarero, Carmen
;
Antón, Carmen
;
Carrero, Mirtha
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1457-1478
Persistent link: https://www.econbiz.de/10008661626
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