Zhao, Tianshu; Matthews, Kent; Murinde, Victor - In: Journal of Banking & Finance 37 (2013) 12, pp. 5452-5462
This paper attempts to evaluate the competitiveness of British banking in the presence of cross-selling and switching costs during 1993–2008. It presents estimates of a model of banking behaviour that encompasses switching costs as well as cross-selling of loans and off-balance sheet...