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~subject:"Konsumentenverhalten"
~subject:"Service quality"
~person:"Tsaur, Sheng-hshiung"
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Konsumentenverhalten
Service quality
Taiwan
6
Consumer behaviour
3
Tourism employees
3
Tourismusberufe
3
Beziehungsmarketing
2
Dienstleistungsqualität
2
Hotel industry
2
Hotellerie
2
Relationship marketing
2
2006
1
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1
Altersgruppe
1
Arbeitskräfte
1
Arbeitspsychologie
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Arbeitsverhalten
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Competitive advantage
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Coping strategy
1
Coping-Strategie
1
Customer satisfaction
1
Distribution channel
1
Firm performance
1
Freizeit
1
Frontline employee
1
Garantie
1
Gastronomie
1
Gesundheit
1
Health
1
Hotels
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Innovation
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Job standardization
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Kundenzufriedenheit
1
Leistungsmotivation
1
Leisure
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Low-cost strategy
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Tsaur, Sheng-hshiung
Chen, Ching-fu
8
Wang, Edward Shih-tse
7
Chen, Tser-yieth
5
Fu, Tsu-tan
5
Lee, Tzong-ru
5
Chi, Wuchun
4
Huang, Wan-Tran
4
Kuo, Chun-min
4
Lin, Shu-ping
4
Liou, James J. H.
4
Liu, Chin-Hung
4
Moslehpour, Massoud
4
Wu, Cedric Hsi-jui
4
Wu, Hsin-Hung
4
Wu, Shwu-ing
4
Bang, Nguyen
3
Chan, Ya-hui
3
Chang, Yu-chun
3
Cheng, Julian Ming Sung
3
Hammitt, James K.
3
Hong, Jung Kee
3
Hsu, Maxwell K.
3
Huang, Huichi
3
Huang, Yu-an
3
Liang, Rong-da
3
Liao, Yichun
3
Lin, Hsin-hui
3
Lin, Rong-ho
3
Lin, Wen-bao
3
Liu, Jin-tan
3
Wang, Chung-yu
3
Xie, Hong
3
Yi, Yu-il
3
Aulia, Carrine K.
2
Bamber, E. Michael
2
Bang Nguyen Viet
2
Chang, Hong-Sheng
2
Chang, Hsin-Li
2
Chang, Hsing-yun
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International journal of hospitality management
1
International journal of services technology and management
1
The service industries journal
1
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ECONIS (ZBW)
3
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1
Customers’ perceptions of service quality : do servers’ age stereotypes matter?
Luoh, Hsiang-fei
;
Tsaur, Sheng-hshiung
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 283-289
Persistent link: https://www.econbiz.de/10008907646
Saved in:
2
The impact of travel product transaction types on customer relational benefits
Tsaur, Sheng-hshiung
;
Yen, Chang-hua
- In:
International journal of services technology and management
15
(
2011
)
1/2
,
pp. 53-68
Persistent link: https://www.econbiz.de/10008986884
Saved in:
3
Should a lower-price service offer a full-satisfaction guarantee?
Wong, Jehn-yih
;
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1261-1272
Persistent link: https://www.econbiz.de/10003914873
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