//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
~isPartOf:"Journal of service theory and practice : JSTP"
~person:"Barnes, Donald C."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Technischer Kundendienst"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
1
Consumer behaviour
1
Customer delight
1
Customer satisfaction
1
Customer service
1
Deservingness
1
Emotion
1
Jealousy
1
Jox
1
Konsumentenverhalten
1
Kundenservice
1
Kundenzufriedenheit
1
Relationship marketing
1
Unfairness
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
Author
All
Barnes, Donald C.
Gouthier, Matthias
2
Ludwig, Nadine L.
2
Aparicio-Valverde, Mireia
1
Batt, Resemary
1
Chicu, Dorina
1
Chiew, Tung Moi
1
Ellinger, Alexander E.
1
Gaur, Sanjaya Singh
1
Gemmel, Paul
1
Han, Su-Jin
1
Heidenreich, Sven
1
Herjanto, Halimin
1
Hommelhoff, Sabine
1
Hur, Won-Moo
1
Kingshott, Russel P. J.
1
Kleinaltenkamp, Michael
1
Krämer, Tobias
1
Li, Chia-Ying
1
Martelo-Landroguez, Silvia
1
Martin-Ruiz, David
1
Mathies, Christine
1
Moon, Tae Won
1
Mothersbaugh, David L.
1
Ramseook-Munhurrun, Prabha
1
Rangarajan, Deva
1
Reynolds, Kristy E.
1
Ryan, Gerard
1
Sharma, Piyush
1
Shin, Hyunju
1
Shultz, Tamar
1
Verleye, Katrien
1
Yagil, Dana
1
Yeh, Ching-Wen
1
more ...
less ...
Published in...
All
Journal of service theory and practice : JSTP
The journal of services marketing
2
European journal of marketing
1
Journal of business research : JBR
1
Journal of service research : JSR
1
The journal of personal selling & sales management : JPSSM
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Observing delightful experiences of other customers : the double-edged sword of jealousy and joy
Ludwig, Nadine L.
;
Barnes, Donald C.
;
Gouthier, Matthias
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 145-163
Persistent link: https://www.econbiz.de/10011602729
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->