E-government adoption rates in emerging economies remain persistently low despite substantial infrastructure investments. Understanding adoption drivers requires synthesizing fragmented empirical evidence on technology acceptance and service quality factors across diverse contexts. Purpose: This...

This study aims to discuss the driving forces and obstacles that influence the usage of ChatGPT among higher education postgraduate research scholars. The data analysis was conducted using the partial least squares structural equation modeling (PLS-SEM) with the consideration of 436 valid...

In developing economies, women entrepreneurs play a vital role in advancing inclusive growth, yet their financial and digital capabilities often remain constrained by gendered barriers. This study investigates how financial literacy evolves into a gender-sensitive capability that drives digital...

This study investigates the factors in acceptance of artificial intelligence (AI)- based chatbot application in Sri Lanka's government administration services, which can be applied to developing countries, using an extended technology acceptance model (extended TAM) as a new research framework...

Purpose: The purpose of this study is to explore the factors influencing customers' continuance intention to use financial technology (FinTech) by integrating the technology acceptance model (TAM) and the expectation-confirmation model (ECM). Design/methodology/approach: A self-administered...

Frame of the research. Developed to predict an individual inclination toward a certain type of technology, over the years, a Technology Acceptance Model (TAM) has been enriched with additional context-specific variables to adopt the model to new technologies, as well as integrating with...