//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business ethics : JOBE"
~person:"Chan, Hubert C. Y."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Telecommunication company"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Complaint management
1
Customer satisfaction
1
Customer service
1
Gerechtigkeit
1
Hong Kong
1
Hongkong
1
Justice
1
Kundenservice
1
Kundenzufriedenheit
1
Telecommunications industry
1
Telekommunikationssektor
1
Theorie
1
Theory
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Chan, Hubert C. Y.
Alpkan, Lütfihak
1
Bohdjalian, Serge
1
Elçi, Meral
1
Falkenberg, Andreas Wyller
1
Falkenberg, Joyce Swanson
1
Fogarty, Timothy
1
Lafferty, Helene
1
Magnan, Michel L.
1
Markarian, Garen
1
Ngai, Eric W. T.
1
Runhaar, Hens
1
Tan, Anna E.
1
Tan, Justin
1
more ...
less ...
Published in...
All
Journal of business ethics : JOBE
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
What makes customers discontent with service providers? : an empirical analysis of complaint handling in information and communication technology services
Chan, Hubert C. Y.
;
Ngai, Eric W. T.
- In:
Journal of business ethics : JOBE
91
(
2010
),
pp. 73-110
Persistent link: https://www.econbiz.de/10008698306
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->