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person:"Hammerschmidt, Maik"
~person:"Hanushek, Eric Alan"
~isPartOf:"Management, Prozessgestaltung, Kundenperspektive"
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Customer satisfaction
1
Data envelopment analysis
1
Data-Envelopment-Analyse
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Dienstleistungsqualität
1
IT service provider
1
IT-Dienstleister
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Input-Output-Analyse
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Input-output analysis
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Kundenzufriedenheit
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Service quality
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Hammerschmidt, Maik
Hanushek, Eric Alan
Backhaus, Klaus
1
Bauer, Hans H.
1
Bröker, Ole
1
Diestel, Stefan
1
Falk, Tomas
1
Fuhrmann, Hartwig
1
Gantenbein, Pascal
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Geigenmüller, Anja
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Koch, Manuela
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Lammert, Florenz
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Lange, Ingrid
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Michaelis, Manuel
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Rogge, Steffen
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Schmidt, Klaus-Helmut
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Silbermann, Steffen
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Töpfer, Armin
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Wenzl, Johann
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Westermann, Georg
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Wetzel, Hauke
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Wilken, Robert
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Management, Prozessgestaltung, Kundenperspektive
Working paper / National Bureau of Economic Research, Inc.
14
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
4
Discussion papers / Stanford Institute for Economic Policy Research
3
Journal of human capital : JHC
3
CESifo working papers
2
Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
2
Journal of public economics
2
Annual review of economics
1
Brookings papers on education policy
1
CESifo DICE report : journal for institutional comparisons
1
Dienstleistungsmarketing
1
Discussion paper series / IZA
1
Econometrica : journal of the Econometric Society, an internat. society for the advancement of economic theory in its relation to statistics and mathematics
1
Economia : journal of the Latin American and Caribbean Economic Association
1
Economics of education review
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
German economic review
1
Handbook of the economics of education ; Vol. 2
1
Journal of economic literature
1
Journal of human resources : JHR
1
Journal of labor economics
1
Journal of service research
1
Journal of service research : JSR
1
Journal of the Academy of Marketing Science
1
LSMS working paper
1
Living Standards Measurement Study working paper
1
Münchener Wirtschaftswissenschaftliche Beiträge : VWL ; discussion papers
1
Quality and efficiency in education : proceedings of a workshop organised by the European Commission
1
Scottish journal of political economy : the journal of the Scottish Economic Society
1
The causes and consequences of increasing inequality
1
The economics of school choice
1
The journal of economic perspectives : EP ; a journal of the American Economic Association
1
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Serviceeffizienz aus Kundensicht als Erfolgsfaktor von elektronischen Dienstleistungen
Bauer, Hans H.
;
Wetzel, Hauke
;
Lammert, Florenz
; …
-
2011
Persistent link: https://www.econbiz.de/10009230456
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