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person:"Hammerschmidt, Maik"
~type_genre:"Graue Literatur"
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Deutschland
4
Dienstleistungsqualität
4
Germany
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Service quality
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Beziehungsmarketing
2
Dienstleistungsmarketing
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Customer satisfaction
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Hammerschmidt, Maik
Siciliani, Luigi
40
Propper, Carol
30
Straume, Odd Rune
24
Brekke, Kurt R.
23
Hanushek, Eric Alan
21
Gravelle, Hugh
19
Van Reenen, John
14
Rivkin, Steven G.
13
Bloom, Nicholas
10
McMillan, Robert
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Pathak, Parag A.
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Salamanca, Nicolás
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Schreier, Gerhard
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Zölitz, Ulf
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Carneiro, Pedro
9
Piopiunik, Marc
9
Angrist, Joshua D.
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Feld, Jan
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Gaynor, Martin
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Gutacker, Nils
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Kain, John F.
8
Moscelli, Giuseppe
8
Santos, Rita
8
Seiler, Stephan
8
Auer, Raphael A.
7
Banerjee, Abhijit V.
7
Bauer, Hans H.
7
Cruz Aguayo, Yyannú
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Das, Jishnu
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Gruber, Jonathan
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Hanna, Rema
7
Kane, Thomas J.
7
Koning, Pierre
7
Lu, Susan Feng
7
Mehta, Nirav
7
Rockoff, Jonah E.
7
Staiger, Douglas
7
Wübker, Ansgar
7
Araujo P., Maria Daniela
6
Cellini, Roberto
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
4
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ECONIS (ZBW)
4
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New insights in the quality satisfaction link : identifying asymmetric and dynamic effects
Bauer, Hans H.
;
Falk, Thomas
;
Hammerschmidt, Maik
; …
-
2008
Persistent link: https://www.econbiz.de/10003755159
Saved in:
2
Serviceeffizienz : Messung und Erfolgswirkungen
Bauer, Hans H.
;
Hammerschmidt, Maik
;
Falk, Tomas
; …
-
2007
Persistent link: https://www.econbiz.de/10003427976
Saved in:
3
Patientenbindung durch Kommunikation : Impulse für das Pharmamarketing
Bauer, Hans H.
;
Hahn, Olaf
;
Hammerschmidt, Maik
-
2006
Persistent link: https://www.econbiz.de/10003381641
Saved in:
4
Servicequalität im Internet : Messung und Kundenbindungseffekte am Beispiel des Internet-Banking
Bauer, Hans H.
;
Falk, Tomas
;
Hammerschmidt, Maik
-
2003
Persistent link: https://www.econbiz.de/10001790196
Saved in:
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