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~isPartOf:"The TQM journal : the international review of organizational improvement"
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Reisevermittler
4
Travel agency
4
Italien
2
Italy
2
KMU
2
SME
2
SMEs
2
Travel agencies
2
Alicante
1
Beziehungsmarketing
1
Bootstrap approach
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China
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Consumer behaviour
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Customer experience
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Data envelopment analysis
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Digital transformation
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Digitalisierung
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Einzelhandel
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Holiday behaviour
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Hong Kong
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Hongkong
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ICT
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ISO 9001
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Dini, Mauro
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Pencarelli, Tonino
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Splendiani, Simone
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Bravi, Laura
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Fuentes, Ramón
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Mak, Barry
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Rivetti, Francesca
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The TQM journal : the international review of organizational improvement
Tourism management : research, policies, practice
32
Journal of travel and tourism marketing
25
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
19
Tourism economics : the business and finance of tourism and recreation
18
Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus
16
The service industries journal
15
International journal of hospitality management
13
Journal of revenue and pricing management
13
International journal of contemporary hospitality management
12
Reiseveranstaltung : Lehr- und Handbuch
12
Tourism management perspectives : TMP
10
Informationsmanagement im Tourismus : E-Tourismus: Prozesse und Systeme
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of vacation marketing
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Journal of hospitality marketing & management
8
Journal of vacation marketing : an international journal
8
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of business research : JBR
6
Kundenorientierung im Touristikmanagement
6
BWL Tourismus 8-2011
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of air transport management
4
Service business
4
Tourism and hospitality research : THR
4
Tourism review
4
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
4
Annals of tourism research : ATR ; a social sciences journal
3
Annals of tourism research empirical insights
3
European journal of marketing : EJM
3
Gabler Edition Wissenschaft
3
Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013
3
Information technology & tourism
3
International journal of networking and virtual organisations : IJNVO
3
Journal of hospitality and tourism insights
3
Romanian economic and business review
3
Services marketing quarterly
3
Tourism planning & development
3
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ECONIS (ZBW)
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1
Exploring usage, expected benefits and perceived usefulness of social media in travel agencies : an empirical investigation in Italy
Splendiani, Simone
;
Dini, Mauro
;
Rivetti, Francesca
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 83-106
Persistent link: https://www.econbiz.de/10014460339
Saved in:
2
In-store technologies to improve customer experience and interaction : an exploratory investigation in Italian travel agencies
Dini, Mauro
;
Splendiani, Simone
;
Bravi, Laura
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 94-114
Persistent link: https://www.econbiz.de/10013537703
Saved in:
3
Travel agencies' perception of ISO 9001 certification
Mak, Barry
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 741-751
Persistent link: https://www.econbiz.de/10011507293
Saved in:
4
Travel agencies in Alicante, Spain : a productivity analysis
Álvarez-Suárez, Alberto
;
Fuentes, Ramón
- In:
The TQM journal : the international review of …
23
(
2011
)
5
,
pp. 560-577
Persistent link: https://www.econbiz.de/10009313929
Saved in:
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