Almeida, Fernando; Monteiro, José Augusto - In: International Journal of Information Technology and Web … 12 (2017) 2, pp. 49-65
The challenge of creating user experiences involves a panoply of multidisciplinary competences in terms of knowing tools, processes and the business itself. This study intends to identify and synthesize the main approaches and principles adopted by web design and e-business companies to create...