CHAKRAVARTHY, SRINIVAS R. - In: Asia-Pacific Journal of Operational Research (APJOR) 26 (2009) 01, pp. 85-113
We study a MAP/M/c queueing system in which a group of servers take a simultaneous phase type vacation. The queueing model is studied as a QBD process. The steady-state analysis of the model including the waiting time distribution is presented. Interesting numerical results are discussed.