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person:"Grönroos, Christian"
~language:"eng"
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
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Grönroos, Christian
Frow, Pennie
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Keränen, Joona
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of service management
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Meddelanden från Svenska Handelshögskolan
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The journal of services marketing
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European journal of marketing : EJM
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Journal of business research : JBR
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Journal of marketing management : MM
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Journal of the Academy of Marketing Science
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Management decision : MD
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Managing service quality : MSQ ; an international journal
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Public management review
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The Routledge companion to strategic marketing
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A service perspective on business relationships : the value creation, interaction and marketing interface
Grönroos, Christian
- In:
Industrial marketing management : the international …
40
(
2011
)
2
,
pp. 240-247
Persistent link: https://www.econbiz.de/10008934048
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