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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Factor analysis
14
Faktorenanalyse
14
Dienstleistungsqualität
6
Quality management
6
Qualitätsmanagement
6
Service quality
6
Customer satisfaction
5
Kundenzufriedenheit
5
Taiwan
4
confirmatory factor analysis
4
Structural equation model
3
Strukturgleichungsmodell
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Firm performance
2
Impact assessment
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Measurement
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Messung
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Unternehmenserfolg
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Wirkungsanalyse
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Automobilzulieferindustrie
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Automotive industry
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Automotive supplier industry
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Balanced Scorecard
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Balanced scorecard
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Beziehungsmarketing
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Breitbandkommunikation
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Broadband communications
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China
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Chinese hypermarket
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ClassroomQual
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Consumer behaviour
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Data security
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Datensicherheit
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Distribution channel
1
E-commerce
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Einführung
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Einzelhandel
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Electronic Banking
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Electronic Commerce
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Augustyn, Marcjanna M.
1
Chen, Rai-fu
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Chen, Wei-Ting
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Childe, Stephen J.
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Chou, Tzu-chuan
1
Ding, Jhy-hong
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Djurdjevic, T.
1
Dondur, Nikola
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Dubey, Rameshwar
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Elshaer, Ibrahim A.
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Feng, Cheng-min
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Fotopoulos, Christos V.
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Giraldo, Leandro Muñez
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Gunasekaran, Angappa
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Horng, Shwu-min
1
Hsiao, Ju-ling
1
Hsieh, Cheng-hsien
1
Huang, Siao-Wei
1
Hwang, Hsin-ginn
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Jan, Pi-tzong
1
Klarin, M. M.
1
Lee, Hung-wen
1
Liu, Chin-hung
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Lonial, Subhash
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Lu, Hsi-peng
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Menezes, Dennis
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Ooi, Keng-boon
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Papadopoulos, Thanos
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Psomas, Evangelos L.
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Rave, Jorge Pérez
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Spasojevic Brkic, V. K.
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Stanworth, James O.
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Tang, Yung-Tai
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Tarim, Mehves
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Tatoğlu, Ekrem
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Tomic, B.
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Vouzas, Fotis K.
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Wamba, Samuel Fosso
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Wang, Shu-mei
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Wu, Hsin-Hung
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of econometrics
104
International journal of forecasting
55
Journal of business & economic statistics : JBES ; a publication of the American Statistical Association
54
Economics letters
38
Working paper
35
Discussion paper / Tinbergen Institute
31
Discussion paper / Centre for Economic Policy Research
28
SFB 649 discussion paper
26
Economic modelling
24
CESifo working papers
23
Journal of forecasting
23
Working paper series / European Central Bank
23
Journal of applied econometrics
22
Working paper / National Bureau of Economic Research, Inc.
22
Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
19
Global business review
19
Discussion paper / Deutsche Bundesbank
18
IMF working papers
18
NBER working paper series
18
CREATES research paper
17
Organizational research methods : ORM
16
CEMMAP working papers / Centre for Microdata Methods and Practice
15
Econometric reviews
15
Journal of business research : JBR
15
Journal of financial economics
15
Cambridge working papers in economics
14
Discussion paper series / IZA
14
ECARES working paper
14
Finance research letters
14
International journal of hospitality management
14
Journal of banking & finance
14
Journal of business ethics : JOBE
14
NBER Working Paper
14
SpringerLink / Bücher
14
Applied economics letters
13
Discussion papers / CEPR
13
ECB Working Paper
13
International journal of services and operations management
13
Applied economics
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ECONIS (ZBW)
14
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1
Testing the dimensionality of the quality management construct
Elshaer, Ibrahim A.
;
Augustyn, Marcjanna M.
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 353-367
Persistent link: https://www.econbiz.de/10011558680
Saved in:
2
Enablers of Six Sigma : contextual framework and its empirical validation
Dubey, Rameshwar
;
Gunasekaran, Angappa
;
Childe, Stephen J.
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1346-1372
Persistent link: https://www.econbiz.de/10011648455
Saved in:
3
ClassroomQual : a scale for measuring the use-of-classrooms-for-teaching–learning service quality
Rave, Jorge Pérez
;
Giraldo, Leandro Muñez
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1063-1090
Persistent link: https://www.econbiz.de/10011687841
Saved in:
4
Toward a measure of Chinese hypermarket retail service quality
Tang, Yung-Tai
;
Stanworth, James O.
;
Chen, Wei-Ting
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 327-338
Persistent link: https://www.econbiz.de/10011300189
Saved in:
5
An empirical examination of the impact of quality tools application on business performance : evidence from Serbia
Spasojevic Brkic, V. K.
;
Djurdjevic, T.
;
Dondur, Nikola
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
5
,
pp. 607-618
Persistent link: https://www.econbiz.de/10009762666
Saved in:
6
The effectiveness of TQM : a stimulator for knowledge distribution?
Ooi, Keng-boon
- In:
Total quality management & business excellence : an …
23
(
2012
)
6
,
pp. 653-671
Persistent link: https://www.econbiz.de/10009572334
Saved in:
7
Measuring the perception discrepancy of the service quality between provider and customers in the Internet Protocol Television industry
Jan, Pi-tzong
;
Lu, Hsi-peng
;
Chou, Tzu-chuan
- In:
Total quality management & business excellence : an …
23
(
2012
)
8
,
pp. 981-995
Persistent link: https://www.econbiz.de/10009625420
Saved in:
8
A study of the factors influencing users' decisions to pay for Web 2.0 subscription services
Horng, Shwu-min
- In:
Total quality management & business excellence : an …
23
(
2012
)
8
,
pp. 891-912
Persistent link: https://www.econbiz.de/10009625439
Saved in:
9
Measuring customer satisfaction of Internet banking in Taiwan : scale development and validation
Chen, Rai-fu
;
Hsiao, Ju-ling
;
Hwang, Hsin-ginn
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 749-767
Persistent link: https://www.econbiz.de/10009625479
Saved in:
10
Investigating total quality management practice's inter-relationships in ISO 9001:2000 certified organisations
Fotopoulos, Christos V.
;
Psomas, Evangelos L.
;
Vouzas, …
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 503-515
Persistent link: https://www.econbiz.de/10003995847
Saved in:
11
Stakeholder perspective on urban transport systems service quality
Wang, Shu-mei
;
Feng, Cheng-min
;
Hsieh, Cheng-hsien
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1103-1119
Persistent link: https://www.econbiz.de/10008824980
Saved in:
12
An evaluation of SERVQUAL and patient loyalty in an emerging country context
Lonial, Subhash
;
Menezes, Dennis
;
Tarim, Mehves
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
7/8
,
pp. 813-827
Persistent link: https://www.econbiz.de/10008650336
Saved in:
13
The effects of e-business on the performance of strategic alliances
Lee, Hung-wen
;
Ding, Jhy-hong
- In:
Total quality management & business excellence : an …
21
(
2010
)
7/8
,
pp. 707-724
Persistent link: https://www.econbiz.de/10008650416
Saved in:
14
Effect of ISO/TS 16949 on Six Sigma : the empirical case of Taiwanese automobile and related industries
Liu, Chin-hung
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1229-1245
Persistent link: https://www.econbiz.de/10003925312
Saved in:
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