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~subject:"Customer satisfaction"
~person:"Dubinsky, Alan J."
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Customer satisfaction
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Dubinsky, Alan J.
Agnihotri, Raj
6
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4
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Zablah, Alex R.
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International journal of retail & distribution management
1
Journal of managerial issues : JMI
1
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ECONIS (ZBW)
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Consumers' desire to interact with a salesperson during e-shopping : development of a scale
Lee, Yun Jung
;
Dubinsky, Alan J.
- In:
International journal of retail & distribution management
45
(
2017
)
1
,
pp. 20-39
Persistent link: https://www.econbiz.de/10011621610
Saved in:
2
The role of emotion in the relationship between customers and automobile salespeople
Lee, Sanghyun
;
Comer, Lucette B.
;
Dubinsky, Alan J.
; …
- In:
Journal of managerial issues : JMI
23
(
2011
)
2
,
pp. 206-226
Persistent link: https://www.econbiz.de/10009295386
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