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subject:"Customer service"
~subject:"Business-to-business marketing"
~isPartOf:"European journal of marketing"
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Customer service
Business-to-business marketing
Salespeople
10
Verkaufspersonal
10
Selling
9
Verkauf
9
Beziehungsmarketing
3
Relationship marketing
3
B-to-B-Marketing
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Customer integration
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Badrinarayanan, Vishag
1
Cai, Feng
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Campbell, Colin L.
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Cheng, Zixuan Mia
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Ifie, Kemefasu
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Itani, Omar S.
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Pitt, Leyland F.
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European journal of marketing
Industrial marketing management : the international journal for industrial and high-tech firms
53
The journal of business & industrial marketing
26
Journal of business research : JBR
23
Journal of business-to-business marketing
15
The journal of personal selling & sales management : JPSSM
15
Journal of marketing
11
Journal of the Academy of Marketing Science
9
Journal of personal selling & sales management
7
Journal of retailing and consumer services
7
SpringerLink / Bücher
7
Handbook of business-to-business marketing
6
Journal of service research : JSR
6
Journal of service research
5
The service industries journal
5
International journal of hospitality management
4
Journal of retailing
4
Gabler Edition Wissenschaft
3
Harvard business review : HBR
3
Harvard-Business-Manager : das Wissen der Besten
3
International journal of contemporary hospitality management
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of marketing theory and practice
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Advances in business strategy and competitive advantage (ABSCA) book series
2
Applied Marketing Science / Angewandte Marketingforschung
2
Asia Pacific journal of marketing and logistics
2
Beiträge zur empirischen Marketing- und Vertriebsforschung
2
Business Guides on the Go
2
Business horizons
2
European business review
2
European research on management and business economics
2
Interaktionen im Dienstleistungsbereich
2
International journal of bank marketing
2
International journal of logistics : research and applications
2
International journal of services and operations management
2
Journal of marketing theory and practice : JMTP
2
Journal of service management
2
Naše gospodarstvo : NG
2
Psychology & marketing
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ECONIS (ZBW)
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How and when does top management interaction with customers impact customer satisfaction?
Ifie, Kemefasu
- In:
European journal of marketing
57
(
2023
)
5
,
pp. 1380-1406
Persistent link: https://www.econbiz.de/10014252295
Saved in:
2
The impact of business-to-business salespeople's social media use on value co-creation and cross/up-selling : the role of social capital
Itani, Omar S.
;
Badrinarayanan, Vishag
;
Rangarajan, Deva
- In:
European journal of marketing
57
(
2023
)
3
,
pp. 683-717
Persistent link: https://www.econbiz.de/10014225997
Saved in:
3
Charting value creation strategies B2B salespeople use throughout the sales process : learning from social media influencers
Cheng, Zixuan Mia
;
Plangger, Kirk
;
Cai, Feng
;
Campbell, …
- In:
European journal of marketing
57
(
2023
)
3
,
pp. 718-744
Persistent link: https://www.econbiz.de/10014226003
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