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~type_genre:"Working Paper"
~type_genre:"Article in journal"
~person:"Bayraktar, Osman"
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Informationsmanagement bei Kundenbeschwerden
Nissen, Volker
;
Bayraktar, Osman
- In:
HMD : Praxis der Wirtschaftsinformatik
46
(
2009
)
266
,
pp. 80-89
Persistent link: https://www.econbiz.de/10003829754
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