//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Stochastic process"
~subject:"Customer service"
~person:"Tezcan, Tolga"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Waiting line theory"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Stochastic process
Customer service
Queueing theory
8
Warteschlangentheorie
8
Hospital
3
Krankenhaus
3
Kundenservice
3
Stochastischer Prozess
3
queueing theory
3
Call centre
2
Callcenter
2
Dienstleistungsqualität
2
Dynamic programming
2
Dynamische Optimierung
2
Game theory
2
Gesundheitsversorgung
2
Health care
2
Probability theory
2
Service quality
2
Spieltheorie
2
Wahrscheinlichkeitsrechnung
2
game theory
2
healthcare
2
hospitals
2
probability
2
queues
2
Anreizregulierung
1
Beziehungsmarketing
1
Competition
1
Control theory
1
Crew scheduling
1
Customer satisfaction
1
Emergency department
1
Incentive regulation
1
Innovation diffusion
1
Innovationsdiffusion
1
Kontrolltheorie
1
Kundenzufriedenheit
1
Markov
1
Markov chain
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Tezcan, Tolga
Whitt, Ward
8
Roy, Debjit
6
Koster, René de
5
Pender, Jamol
5
Creemers, Stefan
3
Gupta, Akash
3
Helber, Stefan
3
Ko, Young Myoung
3
Liu, Yunan
3
Matsui, Masayuki
3
Ohlmann, Jeffrey W.
3
Shanthikumar, J. George
3
Thomas, Barrett W.
3
Xu, Kuang
3
Yao, David D.
3
Zhang, Shu
3
Athreya, Krishna B.
2
Baron, Opher
2
Berman, Oded
2
Bhatia, Shweta
2
Bruneel, Herwig
2
Cha, Won Chul
2
Daduna, Hans
2
Dahm, Martin
2
He, Shuangchi
2
Henken, Kirsten
2
Honnappa, Harsha
2
Jacquillat, Alexandre
2
Mandjes, Michel
2
Mukherjee, Debankur
2
Parhi, Sampanna
2
Perry, Ohad
2
Puha, Amber L.
2
Pınarbaşı, Mehmet
2
Reed, Josh
2
Reiman, Martin I.
2
Sarhangian, Vahid
2
Schweitzer, Marcus
2
Sharma, Kirti
2
more ...
less ...
Published in...
All
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Manufacturing & service operations management : M & SOM
1
Mathematics of operations research
1
Operations research
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Proactive customer service : operational benefits and economic frictions
Delana, Kraig
;
Savva, Nicos
;
Tezcan, Tolga
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
1
,
pp. 70-87
Persistent link: https://www.econbiz.de/10012506614
Saved in:
2
When to use provider triage in emergency departments
Kamali, Michael F.
;
Tezcan, Tolga
;
Yildiz, Ozlem
- In:
Management science : journal of the Institute for …
65
(
2019
)
3
,
pp. 1003-1019
Persistent link: https://www.econbiz.de/10012013481
Saved in:
3
Approximations for chat service systems using many-server diffusion limits
Cui, Leon
;
Tezcan, Tolga
- In:
Mathematics of operations research
41
(
2016
)
3
,
pp. 775-807
Persistent link: https://www.econbiz.de/10011520572
Saved in:
4
Routing and staffing in customer service chat systems with impatient customers
Tezcan, Tolga
;
Zhang, Jiheng
- In:
Operations research
62
(
2014
)
4
,
pp. 943-956
Persistent link: https://www.econbiz.de/10010403097
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->