//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Wechselkosten"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Switching behaviour
8
Wechselverhalten
8
Consumer behaviour
4
Konsumentenverhalten
4
Beziehungsmarketing
3
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Relationship marketing
3
Service quality
3
Automobile insurance
1
Bank
1
Beschwerdemanagement
1
Brand loyalty
1
Complaint management
1
Confidence
1
Consumer attitudes
1
Corporate reputation
1
Cross-cultural management
1
Dienstleistungssektor
1
E-commerce
1
Einzelhandel
1
Electronic Banking
1
Electronic Commerce
1
Electronic banking
1
Firmenimage
1
Insurance
1
Interkulturelles Management
1
Kfz-Versicherung
1
Ladengestaltung
1
Markentreue
1
Personal banking
1
Privatkundengeschäft
1
Retail trade
1
Service industry
1
Spain
1
Spanien
1
Store design
1
Structural equation model
1
Strukturgleichungsmodell
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
8
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Language
All
English
8
Author
All
Al-Hawari, Mohd Ahmad
1
Antón, Carmen
1
Berenguer Contrí, Gloria
1
Camarero, Carmen
1
Carrero, Mirtha
1
Chen, Mei-fang
1
Cheng, I-shin
1
Chih, Wen-hai
1
Fuentes-Blasco, Maria
1
Gil Saura, Irene
1
Hsu, Li-chun
1
Liu, Tsung-chi
1
Moliner-Velázquez, Beatriz
1
Oliveira-Castro, Jorge Mendes de
1
Porto, Rafael Barreiros
1
Seco-Ferreira, Diogo Conque
1
Wang, Chung-yu
1
Wang, Kai-yu
1
Wang, Ling-huei
1
Wu, Li wei
1
more ...
less ...
Published in...
All
The service industries journal
Working paper / National Bureau of Economic Research, Inc.
17
Journal of business research : JBR
14
NBER working paper series
14
International journal of industrial organization
13
NBER Working Paper
13
Discussion paper / Centre for Economic Policy Research
12
The journal of industrial economics
11
Information economics and policy : IEP
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Telecommunications policy : the international journal of digital economy, data sciences and new media
10
NET Institute Working Paper
9
CESifo working papers
8
Economics letters
8
Journal of economics & management strategy : JEMS
7
Quantitative marketing and economics : QME
7
Working paper
7
Journal of banking & finance
6
Journal of retailing and consumer services
6
The Rand journal of economics
6
Document de travail / OFCE
5
Information systems research : ISR
5
International journal of the economics of business
5
Journal of marketing research : JMR
5
Psychology & marketing
5
The journal of business & industrial marketing
5
The journal of services marketing
5
American economic journal : a journal of the American Economic Association
4
CESifo Working Paper
4
DIW Discussion Papers
4
Discussion papers / Deutsches Institut für Wirtschaftsforschung
4
European economic review : EER
4
Gabler Edition Wissenschaft
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of production research
4
Journal of economic behavior & organization : JEBO
4
Journal of economics
4
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
4
Managing service quality : MSQ ; an international journal
4
Marketing intelligence & planning
4
more ...
less ...
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
2
From disconfirmation to switching : an empirical investigation of switching intentions after service failure and recovery
Chih, Wen-hai
;
Wang, Kai-yu
;
Hsu, Li-chun
;
Cheng, I-shin
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10009553148
Saved in:
3
What consumers say and do : planned and actual amounts bought in relation to brand benefits
Porto, Rafael Barreiros
;
Oliveira-Castro, Jorge Mendes de
; …
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2565-2576
Persistent link: https://www.econbiz.de/10009413572
Saved in:
4
Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria
;
Gil Saura, Irene
;
Berenguer …
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1837-1852
Persistent link: https://www.econbiz.de/10008760013
Saved in:
5
Relationship exit in different legal environments : a cross-cultural analysis
Camarero, Carmen
;
Antón, Carmen
;
Carrero, Mirtha
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1457-1478
Persistent link: https://www.econbiz.de/10008661626
Saved in:
6
Investigating antecedents of consumers' recommend intentions and the moderating effect of switching barriers
Wang, Chung-yu
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1231-1241
Persistent link: https://www.econbiz.de/10003914865
Saved in:
7
The moderating role of switching barriers on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Wang, Ling-huei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1105-1123
Persistent link: https://www.econbiz.de/10003990493
Saved in:
8
Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi
;
Wu, Li wei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->