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~isPartOf:"Finanz-Betrieb : FB ; Zeitschrift für Unternehmensfinanzierung und Finanzmanagement"
~isPartOf:"The journal of services marketing"
~person:"Chumpitaz Caceres, Rubén"
~person:"Del Chiappa, Giacomo"
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Betriebliche Wertschöpfung
2
Value creation
2
Beziehungsmarketing
1
Causal model
1
Causality analysis
1
Consumer behaviour
1
Customer integration
1
Customer satisfaction
1
Customer service
1
Customer value
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Dienstleistungsqualität
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Intrinsic dimensions of value
1
Kausalanalyse
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Konsumentenverhalten
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Kundenintegration
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Kundenservice
1
Kundenwert
1
Kundenzufriedenheit
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Loyalty
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Perceived value
1
Relationship marketing
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Satisfaction
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Service quality
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Service-Dominant Logic
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Service-dominant logic
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Chumpitaz Caceres, Rubén
Del Chiappa, Giacomo
Barrios, Andrés
2
Edvardsson, Bo
2
Grace, Debra
2
Grönroos, Christian
2
Le Nguyen Hau
2
Tram-Anh Ngoc Pham
2
Zainuddin, Nadia
2
Abney, Alexandra K.
1
Akaka, Melissa Archpru
1
Aksoy, Lerzan
1
Arslan, Ahmad
1
Arteaga-Moreno, Francisco
1
Ballantyne, David
1
Bart, Yakov
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Bhatti, Waheed Akbar
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Blome, Marcus
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Bordian, Mariia
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Browen, James R.
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Bucic, Tania
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Böcking, Hans-Joachim
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Camacho, Sonia
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Cheng, Ya-Yun
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Chwialkowska, Agnieszka
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Crasselt, Nils
1
Cronin, J. J.
1
D'Souza, Derrick Eron
1
Dant, Rajiv P.
1
Davey, Janet
1
Dehling, Sebastian
1
Didonet, Simone Regina
1
Díaz, David
1
Estrada-Mejia, Catalina
1
FitzPatrick, Mary
1
Furrer, Olivier
1
Gallarza, Martina G.
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Gil Saura, Irene
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Finanz-Betrieb : FB ; Zeitschrift für Unternehmensfinanzierung und Finanzmanagement
The journal of services marketing
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Marketing places and spaces
1
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ECONIS (ZBW)
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Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
2
Not always co-creation : introducing interactional co-destruction of value in service-dominant logic
Plé, Lo͏i͏̈c
;
Chumpitaz Caceres, Rubén
- In:
The journal of services marketing
24
(
2010
)
6
,
pp. 430-437
Persistent link: https://www.econbiz.de/10008749368
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