A multitude of studies have highlighted alarming data on healthcare adverse events and medical errors in many countries, including Italy. Many of these errors appear to be the result of non-compliance with good practices and organizational operating procedures, specified in ministerial...

The article investigates the differentiation of business processes in contemporary organisations based on their dynamics (predictability). It presents and summarises research on the nature of business processes in Industry 4.0/5.0 conducted by researchers from 7 Polish universities. The study...

Process Mining has become a standard in many companies as part of process control in various areas. Previous papers for specific areas have discussed its use to ensure good governance. This paper proposes generic use cases of process mining in the context of assurance activities in the...