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~isPartOf:"International journal of management and decision making : IJMDM"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~subject:"CRM success"
~subject:"Balanced Scorecard"
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Search: title:"knowledge management"
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CRM success
Balanced Scorecard
Knowledge management
21
Wissensmanagement
20
Firm performance
4
Management information system
4
Management-Informationssystem
4
Unternehmenserfolg
4
Knowledge management strategy
3
Taiwan
3
Bibliometrics
2
Bibliometrie
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Competence
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Decision
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Entscheidung
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KMU
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Knowledge
2
Knowledge transfer
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Kompetenz
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Performance measurement
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Performance-Messung
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SME
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Wissen
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Wissenstransfer
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knowledge management
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1998-2003
1
AHP
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AHP approach
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AHP-Verfahren
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Agent-based modeling
1
Agentenbasierte Modellierung
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Algorithm-based ranking mechanism
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Ankündigungseffekt
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Announcement effect
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Appraisal theory
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Arbeitsproduktivität
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Balanced scorecard
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Forte, Peter
1
García-Morales, Víctor
1
Garrido-Moreno, Aurora
1
Hoojaghan, Farnaz Afshar
1
Lockett, Nigel
1
Pool, Javad Khazaei
1
Published in...
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International journal of management and decision making : IJMDM
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of knowledge management
3
British journal of management : BJM
1
Customer-centric knowledge management : concepts and applications
1
Global business and finance review
1
Global practices in knowledge management for societal and organizational development
1
Informatica Economica
1
International journal of business information systems : IJBIS
1
International journal of business performance and supply chain modelling : IJBPSCM
1
International journal of technology management : IJTM
1
Knowledge management : competencies and professionalism
1
Organizational innovation and IT governance in emerging economies
1
Post-Print / HAL
1
Understanding, implementing, and evaluating knowledge management in business settings
1
Working Papers CREGO
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ECONIS (ZBW)
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Investigating the effect of organisational culture on
knowledge
management
and performance : an empirical study in knowledge-based companies using the balanced scorecard
Forte, Peter
;
Hoojaghan, Farnaz Afshar
;
Pool, Javad Khazaei
- In:
International journal of management and decision making …
15
(
2016
)
2
,
pp. 167-183
Persistent link: https://www.econbiz.de/10011639409
Saved in:
2
Paving the way for CRM success : the mediating role of
knowledge
management
and organizational commitment
Garrido-Moreno, Aurora
;
Lockett, Nigel
; …
- In:
Information & management : the internat. journal of …
51
(
2014
)
8
,
pp. 1031-1042
Persistent link: https://www.econbiz.de/10010466473
Saved in:
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