Swan, Jacky; Newell, Sue; Scarbrough, Harry; Hislop, Donald - In: Journal of Knowledge Management 3 (1999) 4, pp. 262-275
Begins with a critical review of the literature on knowledge management, arguing that its focus on IT to create a … communities, rather than relying on IT networks. Argues for a community‐based model of knowledge management for interactive … innovation and contrasts this with the cognitive‐based view that underpins many IT‐led knowledge management initiatives. …