Cheung, C. F.; Chu, K. F. - In: Journal of Information & Knowledge Management (JIKM) 05 (2006) 01, pp. 81-96
paper presents a knowledge-based system approach for the customisation and the management of E-survey activities. A … considered to be a time-consuming processes for conducting a survey. Due to ineffective sharing and the retention of knowledge … prototype knowledge-based survey system is built and the capability of the system is demonstrated through a successful trial …