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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"He, Zhen"
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He, Zhen
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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OLC EcoSci
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Knowledge
sharing and customer relationship
management
in the travel service alliances
He, Zhen
;
Zhang, Zhihong
;
Li, Bingguang
;
Lin, Binshan
- In:
Total quality management & business excellence : an …
20
(
2009
)
12
,
pp. 1407-1422
Persistent link: https://www.econbiz.de/10008343233
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