Dolezalová, Vlasta; Rehor, Petr; Holátová, Darja - ToKnowPress
use the tools of quality management. The aim of the paper is to find what is the knowledge and use of quality management …. When asked about the knowledge and use of modern methods and tools of quality management and the best result enjoy an ISO … standard. In the second place there was the knowledge and use of benchmarking. Mayor should apply modern methods of management …