Menon, Tanya; Pfeffer, Jeffrey - In: Management Science 49 (2003) 4, pp. 497-513
This paper compares how managers value knowledge from internal and external sources. Although many theories account for … favoritism toward insiders, we find that preferences for knowledge obtained from outsiders are also prevalent. Two complementary … case studies and survey data from managers demonstrate the phenomenon of valuing external knowledge more highly than …