Carrillo, Janice E.; Gaimon, Cheryl - In: Management Science 50 (2004) 11, pp. 1504-1518
A firm's ability to manage its knowledge-based resource capabilities has become increasingly important as a result of … repositories of knowledge that drive performance. First, the physical production or information systems represent knowledge … embedded in the plant's technical systems. Second, the plant's workforce has knowledge, including diverse scientific …