Bischof, Nicole; Eppler, Martin J. - In: Proceedings of I-KNOW '10 : 10th International …, (pp. 162-174). 2010
, we show where and how the concept of clarity matters for knowledge management in general, and for knowledge communication … outlook on future research on clarity in knowledge management concludes the article. -- Clarity ; ambiguity ; knowledge … management effort. Furthermore, we show ways of how clarity can be pro-actively and systematically managed. We have tested our …