Foronda-Robles, Concepción; … - In: Annals of tourism research empirical insights 6 (2025) 2, pp. 1-12
This research evaluates impacts of overtourism in Granada, Spain, by analysing 1349 negative comments from TripAdvisor for 71 tourist attractions. Employing a mixed-methods approach, the study uses sentiment analysis via the BERT model, multivariate analysis (PCA and K-means clustering) and...