"This insightful book explores real-world, teachable case studies that present actionable strategies for more inclusive leadership. Cases reflect individual, organizational and societal-level considerations, with examples from Asia, Europe and North America. An international range of authors...

"Information systems service management (ISSM) plays a crucial role in ensuring the efficient and reliable delivery of IT services that support organizational strategies. By adopting structured frameworks organizations can enhance service quality, reduce downtime, and align IT operations with...

How effective are cash transfers at improving labour market outcomes in settings characterized by severe job scarcity and constraints to self-employment? This paper provides evidence of the labour market effects of South Africa's Social Relief of Distress (SRD) grant, a low-value, unconditional...

How effective are cash transfers at improving labour market outcomes in settings characterized by severe job scarcity and constraints to self-employment? This paper provides evidence of the labour market effects of South Africa's Social Relief of Distress (SRD) grant, a low-value, unconditional...

We study how cash transfers affect work and health. Exploiting an increase in the generosity of the world's largest cash-transfer program for the extremely poor, we show that the reform raised employment by 5 percent while sharply improving health: hospitalization fell 8 percent and mortality 14...

Over the past decades, a growing body of research has examined the structural and behavioral barriers that hinder firms from adopting cost-effective technologies to improve energy efficiency. In this paper, we draw on firm-level data from the EIB Investment Survey combined with energy efficiency...