Business models occupy a central position in the management debate. With the rise of digital technologies, firms had the opportunity (and also the necessity) to reconfigure their business models to deal with such an evolving environment. Firms approach the ‘digital’ differently. Sometimes,...

Abstract This chapter provides an in-depth look at how digital supply chain management (DSCM) can revolutionize supply chains in the post-COVID world. The COVID-19 pandemic exposed the vulnerabilities of traditional supply chains, highlighting the need for resilience and adaptability. The...

Considering the gradual move into the information age, digital technologies have become the new trend in different industries ranging from agriculture, manufacturing, transportation and banking, among others. The construction industry has also evolved progressively since the last decade to...

In an era where sustainability and digital transformation are becoming indispensable pillars of successful business operations, this chapter explores the potent synergy between these two paradigms. As businesses strive to align their operations with Environmental, Social, and Governance (ESG)...

Abstract Purpose : The purpose chapter emphasizes the need to explore the relationship among health, well-being, and the impact of COVID-19 on different countries. It highlights the inadequacy of GDP as a sole indicator and introduces the Human Development Index (HDI) and Gross National...

Purpose : This study examines the key role of diversity management in supporting intellectual capital in organisations. Intellectual capital, which includes the knowledge, skills and innovative potential of employees, is recognised as a valuable resource that drives organisational success. By...

This chapter presents both main arguments of dividend policy theories and their empirical evidence. According to Miller and Modigliani (1961), dividend decisions are not relevant to firm value in a perfect capital market. Nevertheless, there are several market frictions in the real world (e.g.,...

Abstract In the present study, we examined how effectively online travel agencies (OTAs) handle negative e-word-of-mouth on social media platforms like Facebook, Twitter, and Instagram. We collected data from 497 participants using survey method. To test the hypotheses formulated from the...

Abstract Purpose : This chapter aims to assess the governance quality (GQ) in the EU-13 member states (MS) over the 2004–2022 period, examining the relationship between GQ and investment attractiveness, measured by foreign direct investment (FDI) inward stock as a % of gross domestic product...

‘Subjective well-being comprises of people's emotional responses, domain satisfactions, and global judgements of life satisfaction’ ( Diener et al., 1999 ). The health-related Sustainable Development Goal (SDG-3) aims to ensure ‘good health and well-being’ for all, over the globe. The...