The Internet of Things (IoT) is perceived as an evolving trend in the tourism industry, with the potential to change its dynamics. IoT will help destinations, airlines, hotels and cruises personalise their services for tourists and guests. Moreover, it has several advantages for them, such as...

Abstract Despite the Vedic texts and Puranas mentioning the emergence of Varnas and caste classification system, the origin of caste based on occupation and how they became powerful is not yet clearly known. However, the guild system that existed in the past did have a positive impact on the...

Various Natural Language Processing (NLP) methods are called upon to establish similarity between texts in the context of socio-semantic studies. This chapter addresses the methodological diversity in the field by asking to what extent classical NLP methods converge in their identification of...

The concept of lateral rigidity in firms’ internationalization processes is examined, highlighting the tendency of firms to favor domestic operations over international ones. This preference arises from differences in internal and external environments and a lack of knowledge about foreign...

Leading global teams has become a critical factor for success in today’s workplaces. These teams, which are often virtual, are characterized by their diversity, digital nature and dispersion. Compared to co-located teamwork, global teamwork presents many additional job demands and resources...

Leicester is a Midlands city in the UK of around 368 000 people. In the 50 years between 1972 and 2022, it was transformed by the arrival and settlement of multiple ethnic minority groups. This created a unique multicultural community for a city of its size. The case study explores how Leicester...

In this chapter, we describe an interdisciplinary research agenda for creating trust-sensitive adaptive human-agent teaming systems. We introduce the partially observable Markov decision process (POMDP) as a primary example of a decision-making framework well suited to power these systems....

The trajectory of World Bank economics is traced including its relationship with development economics more generally. Initially, of little prominence but wedded to the old/classic development economics and the idea of modernization, it has moved through the Washington and post-Washington...

Abstract There are profound challenges inherent in understanding and addressing complex and contested issues. Divergent perspectives abound, at local, national and global levels. This is not surprising, given the different interests, experiences and resources of key stakeholders. When they...