Purpose : This study examines the key role of diversity management in supporting intellectual capital in organisations. Intellectual capital, which includes the knowledge, skills and innovative potential of employees, is recognised as a valuable resource that drives organisational success. By...

This chapter presents both main arguments of dividend policy theories and their empirical evidence. According to Miller and Modigliani (1961), dividend decisions are not relevant to firm value in a perfect capital market. Nevertheless, there are several market frictions in the real world (e.g.,...

Abstract In the present study, we examined how effectively online travel agencies (OTAs) handle negative e-word-of-mouth on social media platforms like Facebook, Twitter, and Instagram. We collected data from 497 participants using survey method. To test the hypotheses formulated from the...

Abstract Purpose : This chapter aims to assess the governance quality (GQ) in the EU-13 member states (MS) over the 2004–2022 period, examining the relationship between GQ and investment attractiveness, measured by foreign direct investment (FDI) inward stock as a % of gross domestic product...

‘Subjective well-being comprises of people's emotional responses, domain satisfactions, and global judgements of life satisfaction’ ( Diener et al., 1999 ). The health-related Sustainable Development Goal (SDG-3) aims to ensure ‘good health and well-being’ for all, over the globe. The...

In this chapter, the authors provide an overview of the key digital technologies that are enabling the Fourth Industrial Revolution. They categorize an expanded list of technologies first identified by Schwab (2015) and familiarize the reader with each technology and its functionality. To...

Enterprise Resource Planning Systems are employed for integrating organisational business processes through software, infrastructures, and digital platforms. These systems follow an accounting logic whereby accounting is integrated alongside many other business processes. Over the last decades,...