This research aims to analyze how companies in the industry act as orchestrators and manage participants in their networks. The service industry has received little attention from scholars in this field, and this research gap was investigated in this study. Qualitative case study research with...

This chapter analyses organisational integrity based on corporate citizenship understood as ethical behaviour with integrity as constitutive of business legitimacy. As articulation of an ethical culture of corporate virtues, organisational integrity expresses the ethical and political unity of...

The World Bank is being called upon to expand its role in addressing climate change and broader environmental sustainability. At least since the Brundtland Report in 1987, the Bank has advanced several important tools and initiatives for supporting environmental considerations in development....

This chapter seeks to revive interest in the considerable potential of Scenario-based Learning (SBL). It challenges educators to go beyond the dominant ‘Acquisition’ metaphor of learning, which limits more creative ways of harnessing new digital technology. The discussion traces the early...

Central to the role of the academic researcher is the publication process. It can be rewarding to publish good quality research, but it’s fair to say that the process can sometimes present problems. This chapter examines a part of the publication process, the peer review. We outline some...

Internet of things (IoT) involves the connection of various devices. IoT’s application ranges from wearables: Smart Home Application, Health Care, Smart Offices, Smart Cities, Agriculture, and Industrial Automation. While the number of connected devices grows by the day, so does the number of...

Our chapter highlights the benefits and challenges of conducting depth interviews with executives as part of a broader investigation of the intriguing question: What if the metaphor that a sales executive uses to describe customers influences ultimate sales success? Using data from a qualitative...

The Innovation Vouchers programme has proved a sound basis for improving small and medium-sized enterprises’ (SMEs) innovation capacity in the West Midlands. This chapter repots on the previous two phases of engagement with SMEs to illustrate the modus operandi of the programme and its impact....

This case provides insights into the leadership and change management strategies used to develop ASBB Bank into one of the leading Islamic banks in Bahrain. The ethical leadership and strategic direction provided by the management during the change process are highlighted in the case.

In this chapter, I take you on a journey based on my personal experience, through the upsides and downsides of using social media in your research. From creating a global support system to self-discovery and improvement, and even forming virtual study partnerships - social media has the...