Abstract This chapter reviews possible regulatory updates needed to address the four general challenges arising from digitalization of financial services, regardless of the business models of the financial services providers. These challenges are customers' data rights, artificial intelligence...

Abstract The chapters emphasise the importance of data management from the perspective of the business management process, where big data is the most crucial and pressing technical and business issue in the modern realm of technology. The same data has a significant influence on the current...

Purpose : The study aims to analyse and discuss the effect of COVID-19 on businesses. The chapter discusses the various machine learning (ML) tools and techniques, which can help in better decision making by businesses in the present world. Need for the Study : COVID-19 has increased the role of...

Stated choice experiments are widely used in various fields in applied economics to elicit preferences of decision makers, to forecast choice behaviour, and to determine willingness-to-pay for characteristics of products, services, or policies. This chapter provides guidance in designing and...

Abstract The use of digital channels to promote products and services is experimenting with an unprecedented boom in promotion and communication marketing campaigns; airports such as Los Angeles (IATA: LAX) in the United States, Orlando International (IATA: MCO) in the United States, Schiphol...

In recent years, ePortfolio practice has come to prominence in educational settings as both a process and platform to support assessment, professional development, and lifelong learning. Whilst ePortfolio practice slowly gained traction in educational settings since their first adoption in the...

Abstract The supply chain is undergoing a significant digital transformation to adapt to the increasingly digitalized and globalized business environment. To remain competitive in this evolving market, businesses must seamlessly integrate digital technologies throughout the supply chain,...

Abstract Self-help groups (SHGs) are formed by the tribal people to access finance through SHG bank linkage programme. The efforts to govern self-help groups (SHGs) are challenged by the absence of adequate bookkeeping and regular meetings, hindering effective governance despite all endeavors....

Assessments of divergent thinking have been in use since the early days of psychological assessments in the late 19th century. This chapter reviews evidence of significant divergent thinking assessment work from its origins to the emergence of better-known lines of research in the works of...

With innovation occurring at an unprecedented pace in the financial services sector, regulatory agencies must comprehend the benefits and risks associated with this innovation, while developing suitable policies, guidance, and/or regulations to harness these benefits, protect consumers, and...