Abstract Although Humane Entrepreneurial Orientation (HEO) represents the focal dimension in Humane Entrepreneurship (HumEnt) theory and has been understood in two different ways, empirical evidence in the realm of business on this construct is severely lacking. The goal of this chapter is to...

Abstract Patriotism is often described as the “love of country” that individuals display in the acclamation of their national community. Despite the prominence of this sentiment in various societies around the world, organizational research on patriotism is largely absent. This omission is...

Abstract This chapter examines the significant transformations brought about by the incorporation of service robots in the ever-changing retail industry. In the retail industry, advanced technologies, including artificial intelligence (AI), co-bots, robotics, and automation, are transforming the...

Abstract The advent of the 21st century marks a pivotal era where rapid urbanization intersects with technological advancements, giving rise to the concept of smart cities. These urban environments harness information and communication technologies to improve service efficiency and enhance the...

Service robots present a new frontier in the provision of services, with far-reaching implications for customers and managers alike. The purpose of this chapter is to examine how service robots impact service providers' current marketing strategies. For this, the authors perform an integrative,...

Abstract Government bonds are debt securities issued by the central government, where investors are to receive returns in the form of an annual coupon rate periodically. This leads investors tend to hold their portfolio after purchasing due to the guaranteed returns of the government bonds....

Laissez-faire leadership is characterized by an absence of leadership behaviors and is, by definition, an inactive form of leadership (Bass & Avolio, 1994). Previous research has largely explored the “dark side” of laissez-faire leadership and found that a leaders’ failure to provide...

This chapter proposes a typology of business model orientations (BMO) that have emerged due to the advancement of internet-of-things (IoT) connectivity technology affordances. To fully realize the potential of these affordances, businesses must engage in business model innovation, to change how...