Jamil, Khalid; Anwar, Aliya; Mohsin, Muhammad - In: Marketing Technology-Infused Hospitality: Upskilling …, (pp. 205-230). 2024
The chapter under discussion is devoted to analyzing social media and its impact on managing brand image, improving customer involvement, and growing the hospitality industry. The last concerns how Marriott International and Four Seasons Hotels and Resorts develop channel-specific strategies,...