Traditionally, customer service was dominated by human representatives, who handled inquiries, provided product information, processed orders, and resolved issues through face-to-face meetings, phone calls, emails, and, later, live chats. These interactions, while essential, were often...

AI-enhanced cybersecurity for industrial automation explores the integration of AI and cybersecurity in industry 5.0, emphasizing sustainability, resilience, and ethical considerations. It examines how industry 5.0 extends beyond automation and efficiency by incorporating human-centric,...

The rapid advancement of artificial intelligence (AI) has forced the reassessment of how individuals are prepared for an AI-integrated future and what is needed to reshape education, work, and digital interaction. In this chapter authors studied and explored the need for a collaborative approach...

This chapter explores the transformative role of Artificial Intelligence (AI) in advancing sustainable urban public transportation. As cities grow, challenges like congestion, emissions, and efficiency demand innovative solutions. AI addresses these through data-driven methods in route...

Smart glasses that include Artificial Intelligence, Augmented Reality, and live object detection have been engineered to ensure safety, security, and independence for women. Based on the YOLO algorithm, the glass allows users to accurately perceive objects, and the technology provides audio...

Artificial intelligence (AI) has become a transformative force across industries, including advertising, where its integration reshapes the creation and delivery of advertising messages. This paper explores the relationship between the perception of advertising creation and the integration of...