Farooq, Ali; Dahabiyeh, Laila; Javed, Yousra - In: Online Information Review 48 (2024) 1, pp. 22-42
Purpose The purpose of this paper is to understand the factors that enable and inhibit WhatsApp users' discontinuance intention (DI) following the change in WhatsApp's privacy policy. Design/methodology/approach Using the enabler-inhibitor model as a framework, a research model consisting of...