We address the challenges of doing research with and indeed alongside low-income segments of the population who live in areas with restrictions to access because of logistical and violence-related challenges. We discuss how we as researchers needed to navigate those restrictions, and the key...

In the ever-changing world, an innovative firm can potentially disrupt an entire industry by successfully enticing consumers. This insight emphasises the growing need for businesses to sharpen their innovative skills. Innovation is a dynamic and iterative process that includes more than just the...

Religious tourism has emerged as a significant and growing sector within the global travel industry, attracting millions of pilgrims and devotees worldwide. However, the growth of religious tourism poses unique challenges, including environmental degradation, cultural disruption, and economic...

Venture capital (VC) plays a crucial role in the success of high-growth and innovative companies. The aim of this book chapter is to explore the development of the Saudi VC market by applying a dynamic lifecycle model. Using an inductive case study approach, the author conducted a qualitative...

The chapter discusses service experiencing, that is, how service as a phenomenon is experienced as opposed to experiencing individual service interactions. Service as a phenomenon is defined as the outcome-rendering process of providing help to processes necessary and important to customers (and...

The turn of the 20th century has brought new challenges and risks for the tourism industry. The recent COVID-19 pandemic accelerated the adoption of AI (artificial intelligence) and augmented reality as new forms of relationships. Of course, tourism is not an exception. The industry has recently...

Co-working has become popular among knowledge workers and independent contractors as a means of devising alternative ways of work. Accordingly, women cooperatives, which have prioritized the development of socio-economic conditions of women, have started providing workspaces for their members....

The following chapter covers those in a managerial role, from front line supervisor through senior executive need to reflect on their effectiveness and what today’s workforce is expecting. If they believe they are effective, does this align with how their teams perceive them. If they are truly...