This chapter explores the critical intersection of artificial intelligence (AI) and systemic bias against marginalised communities, employing an intersectional lens to assess how AI systems perpetuate and amplify discrimination. Drawing on insights from sociology, science and technology studies,...

Introducing Artificial Intelligence (AI) in higher education institutions (HEIs) will transform faculty performance measurement systems (FPMS). Given the diverse contributions of academic staff, traditional evaluation methods often fail to measure this diversity in a way that is both efficient...

Conventional and traditional industry standards have seen a drastic shift in recent years with the technological revolution. The introduction of big data, artificial intelligence (AI), and virtual and augmented reality has created a sophisticated and futuristic environment for businesses to...

In this chapter, the authors classify some communication styles as assertive, aggressive and passive styles to be utilised to defend people’s interests and respect the opinions of others. By applying an assertive communication style, one knows how to defend their arguments but understands and...

Purpose: This chapter explores the role of innovation ecosystems and collaborative networks in promoting sustainable entrepreneurship in developing economies. It examines how these systems enable entrepreneurs to overcome institutional barriers and foster sustainable practices, contributing to...

The aim of this study is to analyze and evaluate the awareness of hotel businesses in the Cappadocia region within the scope of responsible tourism. In this direction, the case study method, one of the qualitative research designs, was taken as a basis, and the vignette (short stories) technique...

As the technological landscape evolves, there are calls for social media companies (SMCs) to be responsible when facilitating customer-to-customer (C2C) interactions in a social commerce environment. The practical examples discussed within the chapter highlight SMCs’ responsibilities taken,...

While the inclusion of leisure activities in business travel is not a new phenomenon, the concept of bleisure tourism has emerged recently as a novel form of travel in which individuals blend business obligations with leisure experiences, prolonging their trips to explore destinations and engage...

The growing prevalence of digitalisation in economies has brought attention to the significance of digital transformation and its potential to enhance the competitiveness of enterprises within the emerging market. Nevertheless, it is important to note that disruptive changes are not limited to...