The growing focus on environmental sustainability pushes small and medium enterprises (SMEs) in the tourism sector, especially in emerging economies like Indonesia, to adopt sustainable practices. Although sustainability has received significant attention, research on its application within...

The integration of artificial intelligence (AI) in human resources (HRs) presents significant opportunities while raising ethical dilemmas for an organisation. This chapter examines challenges in AI-enhanced HR concerning bias mitigation, data protection, transparency and governance through...

This study empirically tests the influence of key elements on intent to use electronic (E)-ticket through the “Stimulus–Organism–Response (SOR)” framework and structural equation model. Results highlight factors such as E-trust Technology, Ease of Use, E-satisfaction, Intention to...

This chapter explores the role and potential of Large Language Models (LLMs) like ChatGPT to process exogenous data for various applications through illustrations with GPTs and several useful plug-ins, as well as a practical use case. Exogenous data refer to data external to organization’s...

This chapter explores experiential approaches to entrepreneurship education, documenting them and discussing their impact on higher education students. It presents a systematic literature review based on peer-reviewed articles in English dealing with university entrepreneurship programs based on...

In today’s modern and technology-driven world, augmented reality (AR) and virtual reality (VR) have positioned themselves as technological game changers which have impacted not only business processes but also customer engagement. By offering experiences where people can be fully immersed and...

The rapid rise of Generative Artificial Intelligence (GenAI) has revolutionized various sectors by enabling new forms of creativity, innovation, and automation. This study provides a comprehensive examination of the research landscape surrounding GenAI, focusing on its applications in business...

In the digital age, the rise of exponential technologies presents unprecedented opportunities for leaders to drive transformative decision making. This chapter explores how advanced technologies can empower leadership through enhanced precision, transparency, and ethical considerations. The...

This chapter unveils the phenomenon of “vampire leadership,” drawing parallels between classic vampire lore and real-world toxic leadership in academia. These leaders drain institutional vitality, suppress creativity, and manipulate power structures for personal gain. By exploring the...

This study proposes the factors influencing career commitment among public servants in Vietnam. By applying perspectives of the investment model with the moderating effects of perceived economic conditions, this study suggests that commitment to a career of public servants depends on career...