Harmanpreet; Selvakumar, P.; Chandra, Sudhanshu; … - In: Enhancing Public Sector Accountability and Services …, (pp. 353-380). 2025
Defined as the integration of digital technology into all areas of operations and service delivery, digital transformation fundamentally changes how government entities interact with citizens, manage resources, and handle data. In the public sector, it goes beyond simple digitization or putting...