Chakraborty, Tanusree; Sharada, V. S.; Pooja, S. K. - In: High Performance Leadership for Organizational …, (pp. 263-298). 2025
Performance management is an important factor for safety, security, and service issues in organizations, as it ensures compliance, mitigates risk, and optimizes performance. This chapter discusses structured frameworks for performance management, such as Balanced Scorecard (BSC), Total Quality...