Bhartwal, Umang; Rani, Monika; Mathur, Rajeev; Kadela, … - In: Transforming the Service Sector With New Technology, (pp. 311-322). 2025
This study presented the key factors which motivates to opt the digital technology in the hospitality: Efficiency & Automation, Customer Satisfaction, Coordination of Systems in the hotel related to the wants of the guest. Whereas, this also helps to accumulate the data related to the guest for...