In a global climate of increasing complexity and uncertainty, there have been calls for a more responsible form of leadership in business and society. The relationship between kindness and leadership is therefore a topic of fundamental importance for our well-being as individuals, for the...

The motivation for this book came out of a shared belief that what passed as 'theory' in operations management (OM) was all too often inadequate. In one respect, OM scholars were bending over backwards to make theories from other fields fit our research problems. In another, questionable...

This report reviewed the Edinburgh tram project’s risk management. Projects frequently overrun their cost and timelines and fall short of the intended benefits. Cost, schedule and benefit risk of projects need to be carefully considered to avoid this. Often project risks are underreported or...