Silva, Anabela Costa; Machado, José; Sampaio, Paulo - In: The TQM Journal 36 (2024) 9, pp. 155-174
Purpose In the context of the journey toward digital transformation and the realization of a fully connected factory, concepts such as data science, artificial intelligence (AI), machine learning (ML) and even predictive models emerge as indispensable pillars. Given the relevance of these...